Terms of Service

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Services. By using the Services, you represent that you meet these requirements and that you are authorized to enter into these Terms on behalf of any business or other entity for which you are using the Services.

ClientBloom provides a client intelligence platform and related consulting services designed to help service businesses monitor and improve client relationships. The current commercial offer is The ClientBloom Installation, a 30-day consultative engagement that installs and configures the ClientBloom platform in your business.

We may change, suspend, or discontinue any part of the Services at any time. We will make reasonable efforts to notify you of material changes that affect your use of the Services.

When you submit a discovery call request through the Site, you are asking us to contact you to schedule a 15-minute conversation. We do not guarantee availability or commit to providing any specific services based on the request alone. Any consulting or service engagement is governed by a separate written agreement.

You agree that the information you provide in any form submission is accurate and that you have authority to provide it.

All content on the Site, including text, graphics, logos, images, software, and the underlying technology, is owned by ClientBloom or our licensors and is protected by copyright, trademark, and other intellectual property laws.

The Exceptional Experience, the Exceptional Experience System, the Client Retention Score (CRS), the ClientBloom name and logo, and the ClientBloom Business Intelligence Agent are proprietary to ClientBloom Inc. and may not be used without our express written permission.

Nothing in these Terms grants you any right or license to use any intellectual property of ClientBloom except as expressly permitted by these Terms.

You agree not to use the Services to:

• Violate any applicable law or regulation, including any export control or sanctions laws
• Infringe the intellectual property or other rights of any third party
• Send unsolicited communications, spam, or harvest contact information
• Attempt to gain unauthorized access to the Site, the Services, or any related systems
• Reverse engineer, decompile, or otherwise attempt to derive the source code of any part of the Services
• Use any automated means (bots, scrapers, crawlers) to access the Site in a way that interferes with its operation or violates these Terms
• Submit false, misleading, or deceptive information through any form on the Site

The Services integrate with and rely on third-party services including GoHighLevel, Vercel, Cloudflare, and others. Your use of those third-party services is subject to their own terms and privacy policies. ClientBloom is not responsible for the practices of any third-party service.

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, CLIENTBLOOM DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE.

ClientBloom does not warrant that the Services will be uninterrupted, error-free, or completely secure, or that any particular result will be achieved through the use of the Services. Any business outcomes you experience depend on factors outside our control, including the quality of your implementation, your team's execution, and conditions specific to your business.

TO THE FULLEST EXTENT PERMITTED BY LAW, CLIENTBLOOM AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE, EVEN IF CLIENTBLOOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL CLIENTBLOOM'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID TO CLIENTBLOOM IN THE TWELVE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

You agree to defend, indemnify, and hold harmless ClientBloom and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your violation of any applicable law or any third-party rights.

We may suspend or terminate your access to the Services at any time, with or without notice, for any reason including any violation of these Terms. You may stop using the Services at any time. Sections of these Terms that by their nature should survive termination will survive, including ownership provisions, disclaimers, limitations of liability, and the governing law clause.

These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles. Any dispute arising out of or related to these Terms or the Services will be resolved exclusively in the state or federal courts located in San Diego County, California, and you consent to the jurisdiction of those courts.

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and may provide additional notice. Your continued use of the Services after a change takes effect constitutes your acceptance of the updated Terms.

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and ClientBloom regarding the Services and supersede all prior agreements. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

If you have any questions about these Terms, please contact us at:

ClientBloom Inc.
Email: info@clientbloom.ai